Privacy Policy

1. Information We Collect

In the normal course of B2B communication, we may collect:

• Names, company names and job titles.
• Business contact details such as email addresses and phone numbers.
• Inquiry details including products, quantities and markets.
• Technical information from website usage such as IP address, browser type and pages visited.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide quotations.
• Manage orders, shipments and related documentation.
• Improve our website, products and communication with buyers.
• Comply with legal obligations, accounting and regulatory requirements.

3. Sharing of Information

We do not sell your data. We may share limited information with:

• Logistics and freight partners involved in executing shipments.
• Service providers who support our IT systems and communication.
• Banks, insurers and advisors where required for business operations.
• Authorities or regulators where required by applicable law or legal process.

4. Data Security & Retention

We apply reasonable technical and organisational measures to safeguard information under our control. Data is retained only as long as necessary for the purposes described in this policy or as required by law.

5. International Transfers

As an export-focused business based in India, we may transfer information to other countries in connection with enquiries, shipments and support services. We aim to handle such transfers in line with applicable data protection expectations.

6. Your Choices

You may contact us to update your contact details, request that we stop using your information for marketing, or raise a question about this policy.

7. Contact Us

For any questions regarding this Privacy Policy or how we handle your information, please contact us at contact@rnkoverseas.com.